HandsOn Connect TERMS OF USE

HandsOn Network ("HON", "we" or "our") provides HandsOn Connect (the "Service"), located at www.HandsOnConnect.org (the "Site"), to all Volunteer Centers, non-profit organizations, governmental agencies, private businesses, volunteers or visitors to the Site (collectively referred to as "Authorized Users," and each is individually an "Authorized User"), exclusively under the following terms of service and use (the "Terms"). By using the Service, Authorized User states that he or she has read and understands the Terms and agrees to be bound by them. We reserve the right to terminate an Authorized User's account or use of the Service at any time, for any reason, including without limitation, if we learn that Authorized User has violated these Terms. Capitalized terms used, but not defined, are used as defined in the Privacy Policy or Service Provider Agreement.


Authorized User agrees not to reproduce, sell, resell or exploit for any commercial or non-commercial purposes, any portion of the Service or the Site. Without our written permission, Authorized User may not: (a) allow, enable, or otherwise support the transmission of mass unsolicited, commercial advertising or solicitations via e-mail, (b) access the Service using any high volume or automated means, (c) place pop-up windows over its pages, or otherwise affect the display of its pages or (d) access the Site or the Service in any manner that violates our Privacy Policy. All information that Authorized User provides to us shall be true, accurate and current.

Authorized User agrees not to use the Service to: (a) violate any local, state, national or international law, (b) impersonate any person or entity, or otherwise misrepresent Authorized User's affiliation with a person or entity, (c) stalk, harass or harm another individual, (d) promote or glorify hatred, violence or racial intolerance, (e) collect or store personal data about other Authorized Users or (f) disobey any requirements, procedures, policies or regulations of networks connected to the Site or the Service, or interfere with or disrupt the Service, the Site or servers or networks connected to the Service or the Site.


Authorized User will be requested to provide specific personal data to us, as described in the Privacy Policy ("Personal Data"). All uses of Authorized User's Personal Data will be treated according to our Privacy Policy. By using the Site and the Service, Authorized User is accepting the terms and conditions of our Privacy Policy. If Authorized User objects to having his, her or its information used as described in the Privacy Policy, Authorized User's sole recourse is to discontinue using the Site and the Service.


Data are supplied by Authorized Users and may include, but are not limited to, volunteer opportunity descriptions, organizations' contact information and news. Accordingly, we have no editorial control over such data. Any data, services, offers, or other information provided by Authorized Users are those of the respective Authorized Users and not HandsOn Connect. We do not endorse, nor are we responsible for investigating or ensuring the accuracy of, any such data, and we retain the right to modify, update, designate as inactive, or remove any data at any time. We have the right, but not the obligation, to monitor and review the data and Authorized Users' accounts to determine compliance with these Terms, laws, or regulations.


Authorized User is responsible for data provided to us for inclusion on the Site and as part of the Service. HandsOn Connect acts as a passive distributor of Authorized User's data. However, if we believe Authorized User's data may create a liability for us, we reserve the right to remove Authorized User's data. Authorized User warrants that his, her or its data or use of the Site and the Service: (a) does not and will not contain unlawful, harmful, libelous, discriminatory, obscene or otherwise objectionable material of any kind; (b) encourage conduct that could violate any applicable national, state, or local laws, regulations, ordinances, or codes, or that could constitute a criminal offense or give rise to civil liability or (c) does not and will not violate any right of privacy (including the terms of our Privacy Policy). Authorized User represents and warrants that he, she or it will not knowingly transmit computer viruses, worms, harmful program routines or use the Site or the Service to access without authorization any other computer or machine.

Authorized User grants to HandsOn Connect a worldwide, perpetual, irrevocable, non-transferable, royalty-free license to use, reproduce, create derivative works of, sub-license and exercise all rights with respect to Authorized User's data in any media format for data that Authorized User has submitted to HandsOn Connect.


Authorized User agrees that HandsOn Connect will not be responsible or liable for any loss or damage incurred as a result of any interaction or relationship with other Authorized Users, sponsors, or advertisers, or as a result of such parties' access to and use of the Site or Service.


Links provided to other locations or web sites are made available for Authorized User's convenience only and do not indicate our endorsement of such other location or site or its data. We do not review or control, and are not responsible for any web sites other than the Site or the Service (and in the case of the Site or the Service, only as provided for herein), or any data available on such other web sites or locations. We are not liable for any links, information, or applications found at any other web site, Internet location, or source of information, or for Authorized User's use of such information.


We reserve the right to modify or discontinue the Service or the Site with or without notice to Authorized User. We are not liable to Authorized User or any third party should we exercise our right to modify or discontinue the Service or the Site. If Authorized User objects to any such changes, his, her or its sole recourse is to discontinue using the Service. Continued access and/or use of the Service or the Site following notice of any such changes shall indicate Authorized User's assent to and acceptance of such changes.


We may change the Terms from time to time. We will notify any affected Authorized User of any such changes by posting a notice of such changes on the Site or notifying any Authorized User via e-mail. If Authorized User objects to any such changes, his, her or its sole recourse shall be to cease using the Service and/or the Site. Continued access to and/or use of the Service and/or the Site following notice of such modifications or changes shall indicate Authorized User's assent to and acceptance of the Terms, including but not limited to all posted changes.


Authorized User agrees that we, at our sole discretion, may terminate Authorized User's use of the Service and/or the Site without prior notice, and remove and discard Authorized User's data from the Site and the Service, for any reason, with or without prior notice, including, without limitation, if we believe that Authorized User has violated or acted inconsistently with these Terms or the Privacy Policy. Authorized User agrees that we shall not be liable to Authorized User or any third party for termination of Authorized User's access to the Site or the Service. Authorized User may discontinue his, her or its participation in and access to the Service at any time.


Authorized User expressly agrees that use of the Service and the Site is at Authorized User's own risk. The Site and the Service are provided on an "as available" and "as is" basis. HandsOn Connect expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to any implied warranties of merchantability, fitness for a particular use or purpose and non-infringement with respect to the Service. HandsOn Connect makes no warranty that the Site or the Service will be error free or meet Authorized User's requirements, or that the Site or the Service will be uninterrupted, timely, or secure; nor does HandsOn Connect make any warranty as to the accuracy, or reliability of the results that may be obtained from or through the use of the Site or the Service, or that defects in the Site or the Service will be corrected. The entire risk as to satisfactory quality, accuracy, performance, and results to be obtained through the use of the Site or the Service is with Authorized User. No information or advice, whether oral or written, obtained by Authorized User from HandsOn Connect or through the Site or the Service shall create any warranty not expressly made herein. HandsOn Connect makes no warranty regarding any transactions or dealings entered into with any other parties through the Site or the Service. Authorized User understands and agrees that any information downloaded or otherwise obtained through the use of the Site or the Service is done at Authorized User's own discretion and risk, and that Authorized User will be solely responsible for any damage to his, her or its computer services or loss of data that results from the download of such information.




Authorized User agrees to indemnify and hold harmless HandsOn Connect, its affiliates and their respective directors, officers, trustees, employees, independent contractors and agents ("Indemnified Party") from and against any losses, liabilities, suits, claims, costs, and expenses (including reasonable attorney's fees) ("Loss") arising out of or relating to any claim, suit, judgment, or proceeding brought or asserted by any third party ("Claim") alleging any breach of such party's representations, warranties or covenants under this Agreement. Authorized User shall indemnify and hold harmless HandsOn Connect for any Loss arising out of or relating to (a) Authorized User's violation of these Terms or the rights of any other Authorized User, (b) Authorized User's use of the Site or the Service, (c) any information submitted or transmitted through the Site or Service or (d) the transmission of computer viruses, worms, harmful program routines or other similar items into the Site or the Service, or using the Site or the Service to access without authorization any other computer or machine. The Indemnified Party shall notify the Indemnifying Party of any such claim of which it becomes aware and shall: (x) at Indemnifying Party's expense, provide reasonable cooperation to Indemnifying Party in connection with the defense or settlement of any such claim and (y) be entitled to participate in the defense of any such claim at its own expense with counsel of its own choosing.

M. Proprietary Rights.

All copyright and trade secret rights in and to the Site, the Service and the data used therein are and shall be the exclusive property of HandsOn Connect. To the extent, if any, that Authorized User has any rights in or to the Site or the Service, Authorized User hereby irrevocably assigns to HandsOn Connect, and agrees that HandsOn Connect shall be the sole and exclusive owner of, all right, title and interest in and to the Site and the Service, including without limitation all copyright, trade secret and other proprietary rights therein that may be secured in any place under laws now or hereafter in effect.


Names, logos, and other materials displayed on the Site and in the Service constitute trade names, logos, trademarks, and service marks ("Marks") are owned by or licensed to HandsOn Connect. Authorized User is not authorized to use these Trademarks without the prior written consent of HandsOn Connect. As between HandsOn Connect and Authorized User, HandsOn Connect and its licensors are and shall be the owner of all Marks and all goodwill associated with such Marks.


The data included as part of the Service, including without limitation, text, databases, software, code, and graphics, is (a) copyrighted by HandsOn Connect under United States copyright laws, (b) subject to other intellectual property laws, and (iii) owned by HandsOn Connect. Such data may not be copied, reproduced, modified, posted, transmitted, republished, sold, or redistributed in any way without our express prior written consent. Authorized User must abide by all copyright notices, information, or restrictions contained in or linked to any data described herein.


Modifications to any member agreements and any policies, including this Agreement, will be e-mailed to Authorized User and/or prominently posted and available for Authorized User to view at any time on the Site. Authorized User's continued access to and/or use of the Site will constitute Authorized User's complete assent to and acceptance of all such amended terms. These Terms contain the entire terms between the parties. In the event, any provision of these Terms is held to be illegal, invalid or unenforceable, then such provision shall be severed from these Terms while the remaining terms shall remain binding on the parties hereto. The section titles in these Terms are for convenience only and have no contractual or legal effect. These Terms shall be governed by the laws of the District of Columbia, without regard to its conflicts of law provisions. Our failure to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. Authorized User agrees that regardless of any statute or law to the contrary, any claim or cause of action brought by Authorized User arising out of or related to the use of the Service or the Site, or specified in these Terms, must be filed within one (1) year after such claim or cause of action arose, or shall be forever barred.


St. Mary's Food Bank Alliance


St. Mary’s Food Bank Alliance (Food Bank) operates as a working warehouse, and as such there are inherently dangerous activities on premise. I accept such risks and responsibilities for the losses an d/or damages following an injury or other loss. I will hold harmless and waive any and all claims or causes of action against the Food Bank including but not limited to, claims arising out of negligent or intentional conduct of Food Bank employees, representatives oragents. I will use my personal insurance or that provided by my organization, as the primary provider in the event of accident or injury related to my work as a Food Bank volunteer. I will follow all rules and procedures given to me by Food Bank employees or agents, including dress code. If at any time, I, the minor child(ren) or vulnerable adults under my supervision feel unable to perform the work assigned, I/we will immediately cease working and report to the Volunteer Engagement department or the St. Mary’s Food Bank employee or agent for reassignment. I, as a parent/legal guardian or group supervisor, am solely responsible for the safety, supervision and actions of any minor children and/or vulnerable adults in our group.

Volunteer Policies and Guidelines

In order to maintain the high standard of volunteer engagement that our partner agencies deserve, creating a safe environment for the clients we serve, and provide a positive experience for you, St. Mary’s Food Bank Alliance expects our volunteers to comply with the following policies and procedures. If you have any questions or concerns, please contact the Volunteer Engagement Department at 602-343-3127. 

Volunteer Hours and Commitment: The Food Bank is open for volunteer shifts from Monday through Saturday with hours varying by location. Volunteers are suggested and encouraged to complete a minimum (3) three hour shift. Sign in times vary by location and shift. You must pre-register for all volunteer opportunities.

Court-Ordered Community Service: All volunteers completing court-ordered community service hours must be at least 18 years of age and ARE RESPONSIBLE for maintaining a record of their own hours. Youth who are completing court-ordered community service hours will need to request a meeting with the volunteer coordinator and their parent/guardian before they can schedule community service. We will provide you with a community service timesheet if you were not issued one by the Community Restitution Program. All volunteers must sign in and out at the same Volunteer Engagement Office location. If you leave the premises for any reason you must sign out. If there are discrepancies in these timesheets, ZERO hours will be allotted for the day. Falsification of hours will result in immediate dismissal.

Volunteers requesting a timesheet report or letter of completion must submit a Community Service Verification Letter Request which is available in the Volunteer Engagement Department. Please allow up to TWO BUSINESS DAYS for requests to be processed. 

Lunches and breaks can be taken in an assigned break area. You are entitled to one (1) fifteen minute break in the morning, a thirty-minute lunch (only if you work eight (8) hours), and/or a fifteen minute break in the afternoon. If you leave the premises for your lunch, you MUST SIGN OUT.

Age Requirement: All volunteers must be at least 12 years of age to volunteer at any St. Mary’s Food Bank facility. Any minor (under the age of 14) completing volunteer service hours for school, or just volunteering their time, must be accompanied by a parent or guardian the entire time they are working in the warehouse. Youth who are 14 and older can volunteer alone with a parent/guardian signature on the parental release form. 

Appropriate Attire: Volunteers will be working in various areas of the food bank, including warehouse environments. The required dress code is: closed toed shoes and a shirt with sleeves, no tank tops or low cut shirts/blouses or midriff/crop tops. Shorts are okay at mid-thigh length. Jeans or pants must be worn appropriately, no sagging or being worn below the waist. 

Storage: St. Mary’s Food Bank Alliance has no locker facilities. Please leave all personal items at home.  Purses and/or backpacks cannot be stored in the building. St. Mary’s Food Bank Alliance is not responsible for any lost, damaged or stolen property. 

Job Assignments: Volunteers will be assigned to a specific job task. All Volunteers must report directly to their assigned supervisor and/or the Volunteer Engagement Staff. If there is a job or task you do not feel comfortable doing or you have any type of physical limitations, please do not hesitate to report this to the Volunteer Engagement Staff. 

Additional Information:

  • For your safety, the use of cell phones and personal electronic devices is strictly prohibited while volunteering. 
  • St. Mary’s Food Bank Alliance provides volunteers with bottled water only during their shift and must be consumed in the designated break areas. All other items on our property are for our clients and agency partners ONLY. Items that have been identified as trash or waste have been determined by the Food Bank as being unsafe to distribute to anyone. Failure to follow this policy will be determined as theft and will not be tolerated. Furthermore, you will be immediately dismissed, prosecuted by law and reported to your assigned court. 
  • Smoking is only allowed in the designated outside smoking areas. Please see staff for locations. 
  • Being under the influence of, or use of alcohol or drugs of any kind, will result in immediate dismissal. 
  • Please stay in your assigned area(s). Volunteers in unauthorized areas will be dismissed. 
  • Volunteers are prohibited from accepting tips or gifts of any kind from clients or staff. 
  • Volunteers who are in need of a food box cannot receive a food box on the same day they volunteer. They must go through the Knight Center or Surprise intake process on another day during normal business hours. 
  • No weapons or firearms allowed.